What is your return and refund policy?

Because every order is different, returns and refunds are agreed during onboarding, based on the specific products involved. We work this out together with both the supplier and the buyer so the terms are clear before any order is placed.

Handling it this way lets us keep every transaction fair and secure for all parties. If a concern ever comes up with an order, reach out to us and we'll work with you directly to make it right.